JUICESTORE by CLOT | Order Delivery

Delivery

SHIPPING, HANDLING AND DELIVERY DATES

At JUICE, we offer FREE STANDARD SHIPPING on all Hong Kong (HKSAR) merchandise orders made at juicestore.com.

For shipments to China, we offer a flat-rate shipping charge of $150 HKD. Import duties and taxes are included in the shipping charge.

International shipments that exclude Hong Kong or China will be charged on a per item basis and will be calculated based on package weight. Delivery costs will be calculated according to our International Shipping Rate table below.

Pending order verification and credit approval, orders will be dispatched usually within 10 business days once the order is confirmed (excluding public holidays). Additionally, dispatch delays for some orders may occur due to the high volume of orders placed during promotional periods or sales. Saturday, Sunday and Hong Kong public holidays are not considered business days. Please note: We follow the Hong Kong calendar and local time (HKT).

You can check the status of your orders by logging in to your account on our Site. Simply go to Order History/Status in the My Account section. From there, click on any order number for its complete order details, including the tracking number. Clicking on the tracking number will take you directly to our delivery partner’s website, where you can follow the progress of your shipment.

CATEGORY NAME ITEM WEIGHT
Accessories 0.5kg
Bag 1kg
Backpack 2kg
Crew Neck 1.5kg
Cap 1kg
Eyewear 0.8kg
Footwear 1kg
Hoodies 1kg
Hats 0.8kg
Jacket 2kg
Jeans 2kg
Knit 1.5kg
Long Sleeve Tee 1kg
Messenger Bag 2kg
Phone Case 0.8kg
Parka 2kg
Pants 1kg
Shirt 1kg
Socks 0.8kg
Shorts 1kg
Sweater 1kg
Tote Bag 1kg
T-Shirt 0.8kg
Vest 1kg
Zip Up 1.5kg

CUSTOMS DUTIES & TAXES

Those ordered products for shipment to countries outside of Hong Kong may be subject to customs duties, taxes and fees levied by the destination country, which are not included in the price of the products. The purchaser of the shipment will be the importer of record in the destination country and is responsible for all the said customs duties, taxes and fees. Juice Store has no control over these charges and are not responsible for duties and taxes imposed, by the destination country.